All of our products purchased from our Australian and North American online stores are dispatched from our warehouse Melbourne, Australia.
Our products are generally shipped within 1-2 business days from the time of purchase (GMT+10). All shipments are accompanied by a tracking number which is sent via email once the product is dispatched.
All of our products purchased from our European site are dispatched from our Netherlands Warehouse. Our products are shipped next business day from the time of purchase (EU time) or same day if the orders are placed before 12PM (GMT+1)
DO YOU SHIP TO COUNTRIES OUTSIDE OF AUSTRALIA?
Yes! We ship to customers all over the world using a variety of different international express couriers to ensure your product is received quickly and safetly!
HOW MUCH IS SHIPPING?
International shipping varies depending on the country we're shipping to. We also offer different shipping cost tiers. See below shipping costs for our different stores.
North American Store - www.lightmybricks.com
Light My Bricks uses DHL Express and Fedex for international shipping. Once dispatched, most orders will arrive between 2 - 5 business days depending on destination.
Asia
| Order Value | Shipping Cost |
| Up to $100 |
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Free |
North America (USA and Canada)
| Order Value | Shipping Cost |
| Up to $100 |
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Free |
New Zealand
| Order Value | Shipping Cost |
| Up to $100 |
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Free |
European Store - www.lightmybricks.eu
Light My Bricks uses Fedex / TNT for shipping throughout Europe. Once dispatched, most orders will arrive between 1-2 business days depending on destination.
Light My Bricks offers a flat rate of € 10 per order. We also offer free shipping on any single international over the value of € 150.
Australian Store - www.lightmybricks.com.au
Our Australian site is dedicated to Australian and New Zealand customers and our prices are charged in AUD. We ship using Australian Post (Standard and Express)
Light My Bricks offers flat rate shipping of $9.99 AUD per order.
We also offer free shipping on any single domestic order over the value of $150 AUD.
I DON'T LIVE IN AUSTRALIA. WILL I BE CHARGED WITH IMPORT TAX / VAT ?
Customers outside of Australia who purchase from our North American store www.lightmybricks.com may be subject to import taxes and customs duties (VAT) levied by your local customs office, once the order reaches the destination country. Canada is one of these countries which their residents may be subject to VAT and duties.
Customers outside of European Union who purchase from our European store www.lightmybricks.eu may be subject to import taxes and customs duties (VAT) levied by your local customs office, once the order reaches the destination country. These countries include Switzerland, Norway, Iceland, Russia, Ukraine.
These additional additional fees for customs clearance must be fulfilled by the recipient; Light My Bricks has no control over these charges, nor can we predict what they may be.
Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it may cause delays beyond our control.
REMOTE AREAS
Please note that DHL Express shipping offer does not include any addresses that are listed under 'DHL Remote Areas'. For a full list of excluded postcodes please click here.